Refund Policy

RETURNS

Your satisfaction is important to us. If for any reason you are not satisfied with a purchase, Vitamed.ca will accept returns of unopened product within 30 days of the original order date for a refund of the product cost. If you wish to return opened products within 30 days, they are returnable for a store credit. Note that shipping charges are non-refundable.

Vitamed.ca is not responsible for any shipping and handling charges and does not accept collect shipments.

In the event that your shipment is damaged, incorrect, or defective please email us immediately for a resolution at support@vitamed.ca and include your order number.

Vitamed.ca reserves the right to limit quantities purchased.

PROCEDURE FOR RETURNS

After you emailed us at support@vitamed.ca, you will receive a return authorization number and shipping instructions. All approved returns must be sent prepaid within 30 days of the date received, and be accompanied by a return authorization number and a copy of your invoice.